RESELLER-SCALE ARCHITECTURE
Starlink fleet management, multi-vendor routers, hierarchical data pools, reseller billing and white-label portals. 10,000+ active services managed across four regions.
Presentation Layer
Intuitive web interface with role-based access control, white-label support, and responsive design for all devices.
Application Layer
Microservices architecture handling business logic, workflow automation, and AI/ML processing at scale.
Integration Layer
RESTful APIs, webhooks, and event streams for direct integration with existing systems.
Data Layer
Distributed data storage with real-time replication, automated backups, and disaster recovery.
RESELLER PLATFORM Capabilities
Purpose-built tools for managing thousands of customer devices.
Real-Time Monitoring & Control
Monitor and manage your entire Starlink fleet from a single pane of glass with real-time updates and controls.
Live Service Stats & Performance Metrics
Monitor the heartbeat of your entire fleet with second-by-second updates on latency, throughput, and connection status.
Interactive Fleet Map
Visualize your global operations on a dynamic map with a live Starlink constellation overlay that pinpoints outages, coverage gaps, and active terminals.
Automated Alerts
Reduce downtime with intelligent triggers that automatically detect anomalies and route critical issues to the right support teams.
Remote Management
Resolve issues without a truck roll using direct command tools to reboot and configure devices from anywhere (where connectivity management is enabled for your fleet).
Historical Trending
Spot long-term usage patterns and prevent future bottlenecks with deep historical analysis that informs better capacity planning.
Advanced Data Analytics
Transform raw data into actionable insights with our analytics engine and ranked margin recommendations.
Customizable Dashboards and Reports
Build or we can provide the exact view your operations team needs to view critical revenue and usage metrics instantly.
Predictive Analytics for Capacity Planning
Stop guessing and start planning with usage-based forecasts that project bandwidth demand and inventory needs months in advance.
Cost Optimization Recommendations
Automatically identify underutilized assets across your hierarchical data pools and receive actionable recommendations to recover wasted margin immediately.
Performance Benchmarking
Track your fleet’s latency, throughput, and uptime against global standards to guarantee SLA compliance.
Export for Business Intelligence
Pipe clean, granular data into your preferred BI tools to maintain a single source of truth across your organization.
Enterprise Integrations
Connect Oracle NetSuite, SAP S/4HANA, Microsoft Dynamics 365 and your other enterprise systems through our integration framework and API.
RESTful API for Custom Integrations
Build exactly what you need with our fully documented, developer-friendly API that gives you programmatic control over every aspect of your fleet.
API-First Integration with Major Platforms
Integrate with platforms like Salesforce, NetSuite, and ServiceNow through our documented REST API and webhooks, without waiting on custom middleware.
Webhook Support for Real-Time Events
Trigger instant workflows in your own systems, like billing updates or support tickets, the moment a device status changes.
Data Pipeline Automation
Stop manual data entry with automated pipelines that feed usage, inventory, and activation data from Starfleet Hub into your downstream business systems.
SSO and Identity Provider Integration
Secure your team’s access with enterprise-grade Single Sign-On (SSO) that works with your existing AD and Workspace identity providers.
THE FULL PLATFORM
One portal to order, activate, monitor, and bill Starlink services across an entire distribution hierarchy: the network operator, partners and resellers, customers, and end users.
Live Fleet Visibility on One Map
See operational status, telemetry, alerts, and location for every device, refreshed continuously. Geographic clustering keeps the view legible with tens of thousands of devices, and clicking a marker drills into device detail. Overlays add weather radar, wildfires, terrain, and the live position of the Starlink constellation.
Included for every tenant. Maritime overlays are on the roadmap.
3D terrain view with live status counts and per-device detail on click.
Weather radar plus the live constellation. Click a satellite for its NORAD ID, altitude, velocity, and ground track.
RouterFleet: Multi-Vendor Router Management
Manage Starlink, MikroTik, Peplink, Teltonika, and TP-Link routers through one interface, with new vendors added through the same adapter model. Routers connect outbound over an encrypted tunnel, so sites behind CGNAT need no public IP and no inbound firewall rules. Push configuration templates to one device or the whole fleet, run live speed tests, and reboot remotely, with every command audited. See MikroTik, Peplink, Teltonika and TP-Link management in detail.
Optional module, available on request.
FleetMesh: Private Site-to-Site Networking
Join your sites into a private, encrypted overlay network that runs on top of their existing Starlink links. Sites connect directly where the network allows and fall back automatically to a relay or hub. Each customer's mesh is isolated with its own keys and address space, and an optional hub gives the whole fleet a single fixed public egress IP for systems that need a stable source address.
Optional module, available on request.
SD-WAN for Providers
SD-WAN support the way each deployment needs it: run Layer 2 through Starlink, take our own SD-WAN overlay, or bring your own SD-WAN. The platform manages the routers underneath either way, across the same mixed Starlink, MikroTik, Peplink, Teltonika, and TP-Link estate. See how SD-WAN and bonding work in detail.
Hierarchical Data Pools
Allocate Starlink contract capacity down the distribution hierarchy: base pools at the contract level, recurring partner and customer pools below them, and shared plans for customer-scoped pooling. Customer pools throttle automatically at exhaustion, and mid-cycle changes are pro-rated so commercial adjustments do not wait for the next cycle.
Included for every tenant.
Reseller Billing
Pricing, subscriptions, invoices, payments, credit notes, and dunning in one place. Invoice PDFs inherit the partner or customer brand automatically, wholesale costs sit beside retail pricing for margin analysis, and FlexiCap budgets cap self-service top-up spending per partner or customer. Operators who rate in their own billing system can pull per-service-line usage instead.
Optional module, available on request.
Prepaid Vouchers and Licensing
A prepaid model for dealer-led and OEM channels, where the party activating a terminal is not the party who pays for it. Generate voucher batches in bulk, let dealers scan to activate with no billing falling on them, and manage licences through active, grace, and expired states. Prepaid data funds a pooled customer data bank, and every movement is recorded in a full transaction ledger.
Optional module, available on request.
Analytics and PlanFit Margin Optimisation
One analytics workspace for pool, plan, top-up, and revenue intelligence, with consistent filtering, drill-down, and CSV export across every tile. PlanFit compares the wholesale Starlink cost with what each device is billed and returns ranked, plain-language recommendations: downgrade, reassign, upsell, or reprice.
Analytics workspace included for every tenant. PlanFit and the Enterprise Analytics warehouse are optional modules, available on request.
Mobile Field Operations
Native iOS and Android apps for installers, field-ops technicians, and warehouse staff. Barcode and QR scanning, photo capture, on-site dish diagnostics, and an offline queue for sites with intermittent connectivity. One binary serves every partner, branded and scoped per tenant at login.
Included with the field roles. The warehouse experience is an optional module, available on request.
White-Label Branding and Self-Service Permissions
Partners upload their own logo and brand colour, and the portal, invoice PDFs, and notification emails re-skin at runtime. A master toggle, feature categories, and more than forty individual permissions control exactly what each tier can do. Partner settings always constrain customer settings, so turning off a category turns off everything inside it.
Included for every tenant.
Also on the platform
- Northbound REST API. A versioned OpenAPI 3.1 contract with OAuth 2.0 client-credentials, tenant-scoped credentials, and idempotent write operations for safe retries.
- Locale-aware formatting. Numbers, currencies, and dates format to the user's locale across the portal, invoices, and emails.
- Multi-currency support. More than 30 ISO currencies, including correct handling of zero-decimal currencies, with dual-currency wholesale-versus-retail presentation.
- Enterprise access controls. Single sign-on to Azure AD, Okta, Google, or any OIDC provider, multi-factor authentication, and an append-only audit log with real-time SIEM export.
- Service-desk integration. Route support tickets to Jira Service Management or ServiceNow, or use the built-in service desk.
- Two delivery models. A managed SaaS service, or a single-tenant on-premises appliance that can run air-gapped inside your own network.
